Data Protection Statement

A. Controller responsible for data processing 
The controller responsible for the processing of personal data within the scope of this website pursuant to the provisions of the General Data Protection Regulation (GDPR) is:

item Industrietechnik GmbH
Friedenstraße 107-109
42699 Solingen

Tel.: +49 (0)212 6580 300
Web: www.item24.de
e-mail: infods@item24.com 

Our data protection officer:
Mr. Thorsten Krebs  *
e-mail:  datenschutz@item24.com

This data protection statement provides information on the scope of processing of your personal data (hereinafter abbreviated "data"). 

B. Data processing 
We process data within the scope of operating our website. The processing of the data also includes disclosure by way of transfer.

For data transfers to the United States, the European Commission has issued an adequacy decision, the EU-US Privacy Shield.  In this decision, the Commission confirmed that the safeguards for the transfer of data to the United States based on the EU-US Privacy Shield are in accordance with the data protection standards in the EU. To the extent that we transfer data to the United States, we have labeled our service providers' participation in the EU-US Privacy Shield.

The specific data concerned, the purposes of processing, the legal bases, recipients, and transfers to third countries are set out in the listing below.

a) Logfile
We log your visit to our website. The following data are processed in this process: name of the website accessed in each case, date and time of access, the volume of data transferred, browser type and version, the operating system you use, the referrer URL (the website you visited beforehand), your IP address and the provider making the request. This is necessary in order to ensure the security of the website. We process the data accordingly on the basis of our legitimate interests pursuant to Article 6(1)(f) GDPR. The logfile is erased after seven days unless it is necessary in order to clarify or demonstrate specific legal violations that have come to light during the storage period.

b) Hosting
Within the scope of hosting, all data that are to be processed in connection with the operation of this website are stored. This is necessary in order to enable the operation of the website. We process the data accordingly on the basis of our legitimate interests pursuant to Article 6(1)(f) GDPR. To provide our online presence, we use the services of Web hosting providers to which we transfer the data mentioned above.

c) Contacting us
When you contact us, your data (name, contact information and further details, if you provide them) and your message are processed exclusively for the purpose of processing and handling your inquiry. We process these data on the basis of Article 6(1)(b) GDPR or Article 6(1)(f) GDPR to handle your inquiry.

d) Newsletter 
To be able to transmit information about our company and what we offer to you regularly, we offer a newsletter. When you sign up to receive the newsletter, we process the information you enter (e-mail address and other voluntarily provided information). 

The transmission of the newsletter by way of registration takes place based on your consent pursuant to Article 6 (1)(a) GDPR. 

Registration for the newsletter takes place via a "double opt-in" procedure. To prevent abuse, we will send you an e-mail asking you to confirm your registration after you register. Your registration will be logged so that we can document the registration process in accordance with the legal requirements. This concerns the storage of the time of registration and confirmation and your IP address. To send the newsletter, we use the services of service providers to which we transfer the data mentioned above.

The data are also transferred during this process to the servers of service providers in Canada. The European Commission has issued an adequacy decision finding that Canada safeguards an adequate level of data protection.

e) Customer account
If you open a customer account, you consent to the storage of your master data (name, address, e-mail address, bank account information) and use data (username, password) and other information provided voluntarily. This allows us to identify you as a customer and gives you the ability to manage your orders. Your data are processed on the basis of your consent pursuant to Article 6(1)(a) GDPR. To handle your registration, we use the services of service providers in Canada to which we transmit the data mentioned above. According to an adequacy decision by the European Commission, Canada has an adequate level of data protection.

f) Processing of purchases
We process your order data to handle a purchase contract. The processing of the data takes place accordingly on the basis of Article 6(1)(b) GDPR.

We transfer your address information to the company commissioned to perform the delivery. To the extent necessary in order to handle the contract, we also transfer your e-mail address or phone number to the company commissioned to perform the delivery in order to make arrangements for a delivery date and time (notification).

We transfer your transaction data (name, order date, payment type, shipping and/or receipt date, amount and payment recipient, where applicable bank account information or credit card details) to the payment service provider commissioned to handle the payment. 

g) Website analysis and marketing
We use "cookies" in order to enable the use of certain functions. These are short data packets that are stored on your device and exchanged with other providers. Some of the cookies we use are deleted immediately after you close your browser ("session cookies"). Other cookies remain on your device and make it possible to recognize your browser the next time you visit ("persistent cookies"). 

You can erase all cookies stored on your device and adjust the settings of all of the common browsers in such a way that storage of cookies is prevented. 

In this case, you may need to adjust some settings again each time you visit this website, and some functions may be adversely affected.

We use cookies in connection with the following functions:

aa)  Google Analytics
We use Google Analytics, a service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google uses certain cookies for this. The information on your use of the website that is generated by the cookie (including your IP address) is transferred to a Google server in the United States and stored there. We use the stored information to analyze your use of the website, compile reports on website activity for the website operators, and provide further services associated with website use. We process the data received in this way based on our overriding interest in the optimum marketing of our online offerings pursuant to Article 6(1)(f) GDPR. Under no circumstances will Google associate your IP address with other Google data. 

Please note that this website uses Google Analytics with the "anonymizeIp()" addition. This truncates IP addresses before they are transferred to a server in the United States. This means that it is generally not possible to associate the stored data with a specific individual. Only in isolated cases is the full IP address transferred to a server in the United States and shortened there.

You can object to the collection of data at any time, with effect for the future, by using the Google Analytics deactivation browser add-on found at
tools.google.com/dlpage/gaoptout.

Google is certified under:  www.privacyshield.gov/participant

Please also note Google's information on the use of data in the Google partner network at:  www.google.com/intl/de/policies/privacy/partners/

Further information on data protection and privacy is available at: policies.google.com/privacy

 

bb)  Eloqua
We use the analysis service Eloqua from Oracle Corporation, Redwood City, CA, USA ("Eloqua") on our website during registration/sign-up and transmission of e-mails. Eloqua allows us to analyze the use of our website and improve it. e-mails sent using Eloqua use tracking technologies. This allows us to track your e-mail reading behavior and determine, for example, whether the e-mails are opened and which links you click. Eloqua uses persistent cookies to provide this service. These cookies collect information on your user behavior on our website. The information collected by our website's cookie is only visible to us and is not shared with either Oracle or other users of the Eloqua system. The data processing described above takes place based on our overriding interest in the optimum marketing of our online offerings pursuant to Article 6(1)(f) GDPR.

You can object to the collection of data at any time with effect for the future by clicking the following link: www.oracle.com/marketingcloud/opt-status.html.

For further information on data protection and privacy with Eloqua, please visit: https://www.oracle.com/legal/privacy/privacy-policy.html.

cc) Google Maps
We integrate the maps of the service "Google Maps" of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The processed data may include in particular IP addresses and location data of the users, which, however, are not collected without their consent (as a rule within the framework of the settings of their mobile devices). The data can also be processed in the USA in accordance with the Privacy Shield Agreement.
Privacy Policy: www.google.com/policies/privacy/
Opt-Out: https://adssettings.google.com/authenticated

 

h) Integration of external content 
We use external dynamic content to optimize the visualization and features of our website. When you visit our website, an inquiry is automatically sent to the server of the relevant content provider via API. Certain logfiles (e.g. users' IP addresses) are transferred during this process. The dynamic content is subsequently transferred to our website and displayed there. 

We use external content in connection with the following functions:

Integration of YouTube videos

We have integrated videos of the YouTube portal of YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA ("YouTube") into our website. When you play the videos, logfiles are transferred to YouTube's servers in the United States. This processing takes place based on our overriding legitimate interest in the optimum marketing of our offerings pursuant to Article 6(1)(f) GDPR. 

YouTube is certified under: www.privacyshield.gov/participant

Further information is available at: policies.google.com/privacy

 

i) Further functions of our website 
We commission agencies to implement advertising campaigns for us that include personal data. For the purpose of processing contracts, personal data are only disclosed to third parties to the extent necessary.

C. Duration of data storage
We store personal data only as long as necessary for the purposes for which they are processed or until you withdraw your consent. Where statutory obligations of storage must be observed, the duration of storage of certain data may be as long as ten years, irrespective of the purposes of processing.

D. Your rights as a data subject
a) Information 
Upon request, you can obtain information regarding all personal data concerning you that we have stored at any time, free of charge.

b) Rectification, erasure, restriction of processing (blockage), objection 
If you no longer agree to the storage of your personal data or your data have become incorrect, we will erase or block your data or make the necessary corrections when so instructed (provided that this is possible under applicable law). The same applies if you wish to restrict our future processing of data.

c) Data portability 
Upon request, we will provide you with your data in a commonly used, structured and machine-readable format so that you can transfer them to another controller if you wish.

d) Right to lodge a complaint
You have the right to lodge a complaint with the supervisory authority with jurisdiction:

(https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html).

e) Right to withdraw consent with effect for the future
You can withdraw your consent at any time, with effect for the future. Withdrawing consent does not affect the lawfulness of the processing up until the time of withdrawal. 

f) Restrictions
Data in whose case we are unable to identify the data subject, for example because they have been anonymized for analysis purposes, are not covered by the rights detailed above. Access to these data and erasure, blockage, rectification or transfer thereof to another company may be possible if you provide us with additional information that allows us to identify the data subject.

g) Exercising your rights as a data subject 
If you have any questions regarding the processing of your personal data or if you wish to request information, rectification, blockage or erasure of data or submit an objection or request that data be transferred to another company, please contact datenschutz@item24.com.

E. Data security
We use SSL encryption to ensure the security of the data transferred to us. You can recognize connections that are encrypted in this way from the prefix "https://" in the page link in the address line of your browser. Unencrypted pages start with "http://." 

All data you transfer to our website – such as when you submit an inquiry or log in – cannot be read by third parties thanks to SSL encryption.

In the event that you wish to contact us by e-mail, please note that the confidentiality of the information transferred cannot be guaranteed. As a basic principle, the content of e-mails can be subject to spying by unauthorized third parties in transit. 

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